Air & Ocean Technology
As an Air & Ocean customer, Mainchain allows you to access...

Support
The entry screen can be highly automated:
- Templates for repeat shipments
- Use your own customer codes to populate forms with saved data
- Product information saved for easy entry
- Upload documents at the point of booking
- Ensures mandatory information is provided
Convenient tracking links are available in the shipment review screen.
- Commercial Invoice
- Packing declaration
- Packing list
- Authority to act
- Authority to deal
- Export power of attorney
- Import power of attorney
- Shippers letter of instruction
- Proof of delivery
- Other miscellaneous documents
- Filter orders by supplier
- Track by product code to see which orders contain that product
OMS effectively extends our reach and service directly into your supplier networks, so you can have full visibility of the order progress.
- Order variation control
- Customised workflow and milestone structure
- Exception driven – focus on action required
- All INCO terms
- Removes communication barriers and inconsistency across the supply chain
- Export shipment bookings
- Purchase orders
- Shipment status
- Invoices
- Documents
- Proof of delivery
- Reports
- Notifications
- Create and receive an issue for a shipment
- Filter issues through classification including:
- Bookings amendments
- Documentation
- Damage
- Delay
- Invoice error
- Loss
- Customs clearance error
Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.
Visibility
- Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
- Filter by goods direction, date range and key milestones
- Information can be displayed as a list or in a graph
Comprehensive order-to-door tracking of shipments include:
- Confirmed depature
- First transport leg arrival
- Second transport leg departure
- Arrival notice
- Customs clearance
- Cargo available
- Search one year of data both (past and future)
- Beneficial for shipments that have a transit time of more than 60 days
- Container available date
- Demurrage
- FCL unload date
- Slot date
- Wharf gate out
- Container delivered to customer
- Empty ready
- Detention starts
- Empty container returned to depot
Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.

Reporting
Create Reports
- Order and shipment status
- Volume and spend analysis
- Shipment profile
- Invoice summary
- Transit times
View In-depth Analysis
- Detailed landed costings
- Various KPI reports
- Detailed invoice charge reports
- Container utilisation
- Missing documents
- Product history
Discussions with your Account Manager can address areas for improvement and agree on corrective action and measurement criteria.

Mainchain Customer Portal
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