Air & Ocean Technology and Visibility

We have continually invested in technology to improve our ability to give customers insight into their own supply chain, as well as being able to make comparisons with global supply chain trends.


As an Air & Ocean customer, Mainchain allows you to access...

Support

Create Online Bookings

Create labels, house bills and shipments in Shipment Centre. A feature of Mainchain, Shipment Centre allows all export documentation to be printed including labels on thermal printers where required. 

The entry screen can be highly automated:
 
  • Templates for repeat shipments
  • Use your own customer codes to populate forms with saved data
  • Product information saved for easy entry
  • Upload documents at the point of booking
  • Ensures mandatory information is provided
Once the shipment is created the job can be automatically notified to the team at Mainfreight to arrange collection.

Convenient tracking links are available in the shipment review screen.

Oversee Documentation

Upload, access, share and print key shipment documentation, including:
 
  • Commercial Invoice
  • Packing declaration
  • Packing list
  • Authority to act
  • Authority to deal
  • Export power of attorney 
  • Import power of attorney
  • Shippers letter of instruction 
  • Proof of delivery 
  • Other miscellaneous documents 

Manage Purchase Orders

View and manage all your orders at any point in the supply chain. Supplier and SKU filters allow you to focus on individual suppliers or products.
 
  • Filter orders by supplier
  • Track by product code to see which orders contain that product

EDI Integration

Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI capabilities include:
 
  • Export shipment bookings
  • Purchase orders
  • Shipment status
  • Invoices
  • Documents
  • Proof of delivery
  • Reports
  • Notifications

Centralised Communication

Enquiries are prioritised and reported on in one central point. You can:
 
  • Create and receive an issue for a shipment
  • Filter issues through classification including:
    • Bookings amendments
    • Documentation 
    • Damage
    • Delay
    • Invoice error
    • Loss
    • Customs clearance error
Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence. 

Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.

Visibility

View All Activities

The Mainchain dashboard provides an instant view of all your current activities across all services.
 
  • Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
  • Filter by goods direction, date range and key milestones
  • Information can be displayed as a list or in a graph

Access Tracking Data

Get the most up to date information for each shipment at your fingertips or track through milestones to receive estimated and actual date information.

Comprehensive order-to-door tracking of shipments include:
 
  • Confirmed depature
  • First transport leg arrival
  • Second transport leg departure
  • Arrival notice
  • Customs clearance
  • Cargo available
Available for you via Mainchain and for your receivers / customers / suppliers via Mainfreight.com

Retrieve Broader Results

Use the advance search platform to view a broad range of shipment information. Filter and save searches to reduce the need to re-apply search parameters.
 
  • Search one year of data both (past and future)
  • Beneficial for shipments that have a transit time of more than 60 days 

Access Container Details

Track and retrieve container details through key milestones.
 
  • Container available date
  • Demurrage
  • FCL unload date
  • Slot date
  • Wharf gate out
  • Container delivered to customer
  • Empty ready
  • Detention starts
  • Empty container returned to depot

Set Up Notifications

You can configure notifications to be sent to you at specified milestones avoiding the need to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.

Receive Proof Of Delivery

View and download proof of delivery (POD), which includes the name of the person that accepted the freight. All PODs are available online for seven years.

Manage Freight Costs

Access your invoices and statements and download in PDF as needed.
Streamline your supply chain with our global potal and Warehouse Management System

Reporting

Create Reports 

Within Mainchain you can analyse your supply chain by customising reports with filters. You are able to create reports on demand or scheduled as required, including:
  • Order and shipment status
  • Volume and spend analysis
  • Shipment profile
  • Invoice summary
  • Transit times

View In-depth Analysis 

Mainfreight have a range of reporting tools that add value around service and cost control. These can be run on a scheduled or ad hoc basis. Reports include:
  • Detailed landed costings
  • Various KPI reports
  • Detailed invoice charge reports
  • Container utilisation
  • Missing documents
  • Product history 

Discussions with your Account Manager can address areas for improvement and agree on corrective action and measurement criteria.

Mainchain Customer Portal

Mainchain Customer Portal

Our global online customer portal that provides all the tools you need to manage your supply chain, anytime, anywhere.

Wanting more...

Get a quote

Ready to start shipping with us? Request a shipping quote today

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Have a Question?

If you have a question or would like to find out more about our services, ask us today.

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Want to talk to someone?

If you would like to talk to someone directly, find your local branch contact details below.

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