Real-time visibility that transforms your supply chain

Track and trace with confidence

Harness real-time visibility to streamline operations, cut costs, and boost performance. Our single dashboard lets you track shipments, monitor airline and vessel movements, and make confident decisions. Gain the clarity to act faster, plan smarter, and keep your supply chain moving-while improving collaboration and accelerating cash flow. Visibility isn't just clarity-it's your competitive edge.

6 ways real time visibility transforms your supply chain

Multiple services, one dashboard

A single supply chain dashboard simplifies operations, reduces time spent switching between systems and improves proactive decision-making

Better planning, fewer surprises

Reduce risk by spotting disruptions and adjusting plans to minimise impact

Cut down days, not hours

No more chasing updates or manually checking statuses - so you have more time to focus on your core business

Stronger collaboration, less phone calls

Build trust and satisfaction with your partners and suppliers by sharing real-time updates

Faster invoicing, faster payments

Digital POD speeds up billing cycles by instantly validating delivery completion, helping improve cash flow.

Track your environmental impact

See how your shipments affect the environment, helping you make greener choices.

Businesses using real time visibility can achieve...

From origin to destination, you’re always in the loop

Our online map gives you real-time visibility of airline and vessel movements, allowing you to track shipments with precision and confidence. This powerful tool helps reduce uncertainty, improves planning accuracy, and enables faster decision-making. By knowing exactly where their cargo is at any moment, you can better manage expectations, avoid delays and strengthen their supply chain performance.

Keep your team moving with real-time shipment visibility.

Visibility on the go

Access all your data anytime, anywhere with our mobile app - designed to keep your team productive, informed, and connected no matter where work takes them.
Stay updated – in every step

Set notifications for key milestones and skip the hassle of constant shipment tracking. Keep suppliers and receivers in the loop with easy-to-read notifications packed with key info, sent straight via email or SMS.

Discover how Mainchain can transform your business

See firsthand how Mainchain simplifies operations and drives results. Book your personalised demo today and let our friendly team show you the possibilities!

Book a Mainchain demo here

Frequently asked questions - Estimate & Book

How can I track my shipment in real time?

You can view live tracking updates by entering your consignment/shipment number, warehouse order, purchase order, or customer reference in Mainchain. For international shipments, an online map view is also available.

What type of tracking events will I see?

Mainchain displays key events throughout the supply chain, including order received, order picked, pickup, transit milestones, customs clearance, delivery attempts, and final delivery confirmation.

Can I set up automatic shipment notifications?

Yes. You can opt in to receive email or SMS alerts for important events such as pickup, in‑transit updates, customs clearance, and delivery.

Why is my tracking information not updating?

Tracking updates may vary depending on the service type, location, and data availability. If an update is delayed for an extended period, please contact your local Mainfreight branch for assistance.

How can I automatically send shipping updates to my customers?

You can automatically keep your customers informed by adding their email addresses or mobile numbers when you book your shipment. Our system will send real‑time notifications at key milestones—pick‑up, in‑transit updates, and delivery- so your customers always know what to expect. It’s a simple way to reduce follow‑up enquiries and improve their delivery experience.

How do I manage and track my business shipping from a mobile phone app?

With the Mainfreight mobile app, you can manage your freight from anywhere. The app lets you: track shipments live, view ETAs and delivery updates, access PODs instantly, receive push notifications for key milestones. No matter where you are, your supply chain visibility stays right in your pocket.

Is it possible to track the carbon footprint of my freight shipments?

Yes. Once a shipment has been delivered and invoiced, its carbon emissions output will appear in the tracking details. This allows you to:

Understand the environmental impact of every shipment
Report accurately on your sustainability goals
Make informed decisions to support greener transport choices

We’re committed to giving you clear, transparent insights to help you operate more sustainably.

Discover the technology behind smarter, faster freight movements

Discover our booking tools

Schedule your shipment in 90 seconds and keep your supply chain moving

Learn more

Find out how we integrate

Connect your systems for seamless logistics management

Find out more here

Learn about our analytics

Turn your data into actionable insights for smarter decisions