Warehousing Technology

Product is held on behalf of our customers, providing them with a variable cost structure, underpinned by high quality facilities, pick and pack activities, and managed via our own warehouse management technology.


As a Warehousing customer, Mainchain allows you to access...

Support

Create Orders
Easy order entry for the creation of both inbound and outbound orders with pre-loaded product and receiver information. Users can:
 
  • Save receiver information for repeat entry
  • Select your delivery date
  • Real time stock on hand levels visible at the point of booking
  • Ensures mandatory order and delivery information is provided
Link Our Systems (EDI)
Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI capabilities include:
 
  • Purchase orders
  • Sales orders
  • Order confirmation
  • Reports
  • Order reconciliation
  • Stock reconciliation
  • Inventory status change
  • Stock adjustment
  • Consignment manifest
  • Notifications
Set Up Notifications
You can configure notifications to be sent to you at specified milestones avoiding the need to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.
Centralised Communication
Enquiries are prioritised and reported on in one central point. You can:
 
  • Create and receive an issue for a shipment
  • Filter issues through classification including:
    • Labelling 
    • Stock variance
    • Billing accuracy
    • Damage
    • Delay
Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence. 

Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.

Visibility

View All Activities
The Mainchain dashboard provides an instant view of all your current activities across all services.
 
  • Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
  • Filter by goods direction, date range and key milestones
  • Information can be displayed as a list or in a graph
Global Inventory Visibility
Our global warehousing footprint is supported by one Mainfreight warehousing technology platform ensuring full visibility in one system across any combination of cities and countries.

View inventory by product code and filter results by attributes such as: 
 
  • Pack
  • Pack size
  • Committed
  • On order
  • Held
  • Damaged
  • Available
  • In transit
  • Stock on hand
Access Tracking Data
Get the most up to date information for each shipment at your fingertips or track through milestones to receive estimated and actual date information.

Comprehensive order-to-door tracking of shipments include:
 
  • Confirmed depature
  • First transport leg arrival
  • Second transport leg departure
  • Arrival notice
  • Customs clearance
  • Cargo available
Available for you via Mainchain and for your receivers / customers / suppliers via Mainfreight.com
Retrieve Broader Results
Use the advance search platform to view a broad range of order information, including:
 
  • Warehouse
  • Customer
  • Order reference
  • Consignee
  • Status
  • Carrier
  • Carrier reference
Save searches to reduce the need to reapply search parameters.
 
  • Search one year of data both (past and future)
  • Export information in Excel or CSV
Receive Proof Of Delivery
Once outward orders have been delivered you can view and download proof of delivery (POD). All Mainfreight PODs include the name of the person that accepted the freight and are available online for seven years.

Reporting

Create Reports 

Within Mainchain you can analyse your supply chain by customising reports with filters. You are able to create reports on demand or scheduled as required, including:
  • Transaction history
  • Inward transactions
  • Outwards transactions
  • Client stock expiry
  • Stock on hand reporting including under bond information

View In-depth Analysis 

Mainfreight have a range of reporting tools that add value around service and cost control. These can be run on a scheduled or ad hoc basis. Reports include:
  • Picked In Full On Time (PIFOT)
  • Delivered In Full On Time (DIFOT)
  • Inbound performance
  • Outbound performance
  • Continuous improvement
  • Inventory record accuracy

Discussions with your Account Manager can address areas for improvement and agree on corrective action and measurement criteria.

Mainchain Customer Portal

Our global online customer portal that provides all the tools you need to manage your supply chain, anytime, anywhere.

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