Account Executive, Air & Ocean

| Mainfreight | Charlotte

To be successful you will need communication skills and an ability to plan and organize your time effectively.

Reporting to the Charlotte Branch Manager, your primary focus will be on developing new business opportunities & helping to broaden our customer base.

This is an excellent opportunity for someone who is looking to increase their knowledge and work within a dedicated Sales Team to delight our customers and grow our business.

The desired qualities include:

  • A passion for our business.
  • A motivated and energized team player
  • Excellent communication and inter-personal skills
  • Someone not afraid to set the bar high and challenge the status quo
  • Professional conduct and presentation
  • Ability to develop and maximize value for our customers, your team and your branch

Responsibilities:

  • Retain customer volume, sales and profitability through proactive stewardship with assigned customers.
  • Develop and manage robust pipeline of new opportunities to help increase market share in the territory.
  • Support and actively participate in all aspects of the sales process, and calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
  • Direct joint customer planning efforts in assigned accounts.
  • Proactively manage customer satisfaction and service delivery by anticipating potential service problems, monitoring satisfaction, and recommending process and delivery improvements.
  • Assist other sales team members, when directed, with customers outside the assigned account base when required.
  • Design, manage, and deliver Quarterly Business Reviews, in collaboration with other internal stakeholders, to assigned customers.
  • Insure all assigned customer’s pricing, RFP responses, and bids are completed and delivered accurately and timely.
  • Support SOP creation, management, updating and adherence for assigned customers.
  • Travel when necessary within region to branch offices, customer field offices, and assigned customers to help accomplish assigned customer objectives.

Accountabilities and Performance Measures

  • Achieves assigned sales and revenue targets.
  • Meets assigned expectations for profitability.
  • Achieves customer retention and growth targets.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame.

This is a fantastic opportunity to take your career to the next level. If you want to be part of a great team and are up for this challenge, then we want to hear from you.

If you are interested in this role, please talk with your Branch Manager, and you can reach out to Amy.Walker@mainfreight.com 803-431-9754

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