MFT (NZX) $65.05 NZD

Customs & Border Formalities

Get a better understanding of how we support your supply chain.

Customs & Border Formalities

For international transport, customs formalities and legal reporting requirements may apply. To ensure shipments are handled quickly and correctly, it is important that all required documents and registrations are available on time. On this page, you will find all the information you need about customs procedures, mandatory reporting requirements, and additional requirements by country.

  • Countries subject to customs requirements

    • Albania
    • Andorra
    • Bosnia and Herzegovina
    • Iceland
    • Kosovo
    • Liechtenstein
    • Moldova
    • Monaco (special status)
    • Montenegro
    • Northern Ireland (different rules apply in part to the movement of goods)
    • North Macedonia
    • Norway
    • Ukraine
    • San Marino (special status)
    • Serbia
    • Turkey (customs union for many goods, but customs documents are often still required)
    • United Kingdom (England, Scotland, Wales)
    • Switzerland

  • For countries not subject to customs requirements, reporting requirements may still apply

    • SENT in Poland
    • EKAER in Hungary
    • UIT registration in Romania
    • Specific registration or safety notifications for certain goods

Frequently Asked Questions about Customs & Border Formalities

Discover answers to the most frequently asked questions about customs and border formalities and learn more about how we support your supply chain.

What documents do I need for a customs shipment?

For customs shipments, the invoice, packing list and digital shipment details must be complete, accurate and consistent. Before booking, use our commercial invoice checklist to make sure all required information is included.

Click here for the checklist

When do I need to complete a Direct Representation authorisation form?

When we handle customs declarations on your behalf, a Direct Representation authorisation may be required. This gives us permission to complete customs formalities on your behalf. Please complete the Direct Representation form.

Click here for the form

Wanneer moet ik een externe Direct Customs Agent machtigen?

For customs declarations in the United Kingdom, you need to authorise a Direct Customs Agent. This authorisation allows them to submit customs declarations on behalf of your company. Please complete the relevant authorisation form.

Click here for the form