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Info Point Transport
Welcome to our Info Point for Transport. Your resource for freight transport information, guides, and articles. Browse our content to learn more about moving freight efficiently. If you need support, please contact one of our transport specialists.
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ETS Adjustment Factor
Maritime shipping joined the European Emissions Trading Scheme (ETS) from Jan. 1, 2024, as part of the European Union's (EU) “Fit for 55” package.
Read more about ETS Adjustment Factor
CAF Surcharge
The CAF (Currency Adjustment Factor) is a seperate surcharge on the invoice to cover fluctuations in exchange rates.
Read more about CAF Surcharge
Customs & Border Formalities
For international transport, customs formalities and legal reporting requirements may apply.
Read more about the formalities
All-risk cargo insurance
Just like in regular traffic, something might go wrong during transport. Mainfreight offers you peace of mind by offering an additional insurance.
Read more about our insurances
Zero-Emission Factor
Since January 1, 2025, many Dutch municipalities have introduced zero-emission zones.
Frequently Asked Questions about Transport in the Netherlands
Discover answers to the most frequently asked questions about transport in the Netherlands and learn more about how we support your supply chain.
Which incoterms apply to my shipment?
Incoterms ensure that both the buyer and the seller know what their obligations, costs and risks are.
Read more about incoterms
What are Mainfreight's terms and conditions?
In the Netherlands, Mainfreight consists of several business units. Each of these business units have their own terms and conditions.
Read more about our T&C
Where can I find the holiday overview?
The holidays may have an effect on our services. In our holidays overview you can find more information regarding the transit times.
Read more about our holiday overview
How can I file a claim?
We always strive to deliver quality. Unfortunately, not every shipment arrives at its destination in good order.
File a claim here
Are there surcharges for islands or mountainous regions?
Shipments to islands and remote mountain regions in France, Switzerland, and Croatia may incur a surcharge. Standard transit times do not apply to these locations.
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