Mainchain for Air & Ocean Freight Customers

We are continually investing in technology to improve our ability to give customers insight into their own supply chain.

Mainchain for Air & Ocean Freight Customers

In today’s fast-paced business world, supply chain visibility is key to staying efficient, keeping customers happy, and driving growth. That’s where Mainchain, our online customer portal, comes in.

Mainchain gives you a complete view of your supply chain in one place. Track shipments, monitor performance, and access the insights you need to make faster, smarter decisions.


Manage & Create with Mainchain

Centralised Communication

Manage all shipment enquiries in one place. Log and track issues, receive updates, and filter by category, including delays, damage, documentation and customs. Automatic reminders, escalations and notifications help ensure enquiries are resolved quickly and efficiently.

Create Online Bookings

Create labels, house bills and shipments quickly with Shipment Centre. Save time using shipment templates, stored customer and product details, and document uploads. Once booked, Mainfreight can be notified automatically, and tracking links are available to keep you updated.

Manage Purchase Orders

View and manage your orders from end to end across the supply chain. Use supplier and product filters to quickly find what you need, track specific items by product code, and see exactly which orders contain them.

Oversee Documentation

Upload, view, share and print all your important shipment documents in one place, including commercial invoices, packing lists, declarations, proof of delivery, powers of attorney, authorities to act or deal, shipping instructions, and any other supporting documents.

EDI Integration

Connect your systems directly with ours through EDI integration, giving you greater visibility and control without leaving your own business environment. Exchange key information such as shipment bookings, purchase orders, status updates, invoices, documents, proof of delivery, reports, and automated notifications.



Report & Visualise with Mainchain

Access Container Details

Keep track of your containers through every key milestone. View important dates and updates, including availability, unloads, deliveries, demurrage and detention periods, helping you stay on top of container movements and avoid unnecessary delays or costs.

Access Tracking Data

Stay on top of every shipment with real-time updates and milestone tracking. View estimated and actual dates, from departure through customs clearance and delivery. Tracking is available in Mainchain and can also be shared with your customers and suppliers.

Receive Proof Of Delivery

Access and download proof of delivery documents anytime, including the name of the person who received the freight. All PODs are stored online for up to seven years, making them easy to find whenever needed.

Retrieve Broader Results

Search and filter shipment information quickly with advanced search. Save your favourite searches to avoid entering the same criteria each time, and access up to 12 months of past and future shipment data, including longer transit shipments.

Set Up Notifications

Set up notifications for key shipment milestones and stay informed without constantly checking tracking updates. Keep suppliers and customers in the loop too, with clear, information-rich alerts delivered by email or SMS when needed.

View All Activities

Keep track of everything happening in Mainchain from one easy dashboard. Create personalised watch lists, view shipment activity for up to 60 days, filter by milestones and dates, and switch between list or graph views.



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Global Visibility

Global Visibility

Our iternational online customer portal 'Mainchain' provides all the tools you need to manage your supply chain, anytime, anywhere.
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