- 12 March 2021
Carrier representative
Transport | Milan, Italy
Setting ambitious goals, making our aspirations clear and working hard to achieve them. That’s the way we do things around here.
The quality and success of our global supply chain is measured by the perception our customers have of the service we provide, and relies on the service performance of our people worldwide. It is for this reason that we focus on the development and growth of our own people to build future leaders in our team for tomorrow.
“Special people, special company” embodies Mainfreight and its unique culture. We are 8000+ strong global team, but ask our people and they’ll tell you it’s like being part of one big blue-blooded family.
Position summary
- As a Carrier Representative, you will focus on building, maintaining, and growing a carrier base that will allow us to meet the transportation needs of our customers.
- You will be responsible for enhancing and increasing the carrier base through customer service, dispatching and booking loads.
- There will be a high volume of inbound/outbound calls, tracking of shipments and contacting internal teams to communicate shipment updates.
Job Responsibilities
- Buy and sell LTL / FTL truck freight
- Support the team growth by building and leading the carrier department
- Placing and receiving telephone calls with the expectation of maintaining solid relationships
- Tracking shipments with prompt communication to all teams
- Work in a team environment to meet business needs and implement innovative solutions
- Understand and be an example of company core values
Who are we looking for?
- Languages: English must and one of the following languages: French, Polish, Romanian, German.
- 1-3 years of experience in the LTL truck road transport will be highly valuated
- Demonstrates an aggressive, positive and commercial attitude
- Negotiation and interpersonal skills
- Ability to persuade, prioritize and communicate via telephone and email
- Ability to deliver exceptional individual results
- Strong problem solving and decision making abilities
- Ability to work in a fast-paced environment under pressure
- Customer service orientated
- Strong organization skills to manage time and meet frequently changing deadlines