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Service Announcement Asia | Coronavirus COVID-19 Update

Posted on 22 April 2020

We would like to keep you informed about the influence of the coronavirus on the supply chain market through this site. Mainfreight keeps a close eye on developments. We take measures to protect team members and customers, but we also try to keep our services as normal as possible.
Since the virus has also reached countries in Asia, we are extra vigilant. As Mainfreight, we follow the advice of the local authorities.

Market Updates

Air & Ocean | 26 May 2020

Update 26th of May

This week we have seen further positive developments in the global response to the COVID–19 pandemic.

Globally a wide range of social restrictions remain in effect, although governments around the world have begun the process of scaling back those measures, while introducing stimulus to their domestic economies.

In all 26 countries where Mainfreight has a presence, we continue to find the movement of cargo to be unrestricted, with volumes increasing, both domestically and internationally.


In China, the transport of cargo continues to operate without interruption. Demand for air freight into and out of China has continued to increase. As previously advised, we do see transport congestion around Shanghai airport in the lead up after the Labor Holiday period.

Access to Air Freight charters & allocations as well as our normal Rail, LCL & FCL services all are available and we are having success in finding solutions for our customers.

Elsewhere in Asia, the Mainfreight teams in Hong Kong, Japan, Taiwan, Thailand, Vietnam, and South Korea all advise that they remain open and operational as normal. Social measures are in effect in several countries, however to date they have not impacted cargo movement.

In Singapore, Malaysia and Japan, an increase in social restriction has resulted in most businesses closing. There have been extensions announced to restrictions in Malaysia, while Japan has extended its state of emergency to the full country until May 6th. Singapore announced a tightening of restrictions, with an extension of their "Circuit–Breaker" measures through until June 1st.

Trade in India remains largely suspended, although we continue to be successful in the movement of air freight consignments into and out of India.


The Mainfreight teams across our Transport, Warehousing and Air & Ocean businesses in Australia report a beginning to easing of COVID–19 related restrictions.

Our branches have all remained operational throughout COVID–19 social restrictions, as providers of essential services.

For the latest updates from around the world go to our COVID-19 Global Updates news article


Throughout our team around Europe, we are seeing an improving and optimistic trading environment, with all branches open and operating normally, as we have done throughout the various lockdown measures throughout the region. Throughout the region, we are seeing signals of a positive movement forward.

Air freight capacity into and out of Europe remains challenging but manageable and working with all of our partners we have available. Rates remain under upward pressure, although more favourable routing options are emerging, which should see rates stabilise, and then reduce in the medium term.

Across all 43 of Mainfreight's European branches, the movement of cargo within, or into, the European Union, remains unobstructed.

For a live update on waiting times being experienced by our drivers at European borders, please click here.

The Americas

The Mainfreight teams across Northern and Southern America are reporting that "stay at home" orders are beginning to be relaxed or lifted, while cargo, as previously reported, has continued to move freely.

Consistent with other parts of the world, demand for air freight capacity has increased. Our Mainfreight USA Air Freight teams have maintained contracted services out of the major world gateways into the USA, and have introduced regular trans–Pacific charter flights.

Throughout the COVID–19 related restrictions, our branches across the Americas have remained open and fully functional.

Cargo continues to move successfully around the world, with demand for both air and ocean freight capacity increasing as social restrictions begin to decrease. In this period communication remains vital to ensuring that we are able to deliver solutions which support ongoing business recovery and development.

Air cargo capacity is accessible on almost all trade lanes with a mix of charter and commercial freighter services well established. We expect further development in this area in coming days.

New Zealand

In New Zealand, we have seen a steady increase in domestic and international trading activity since the move from COVID–19 Alert Level 3 to Level 2 last week.
Around the world our teams report that cargo continues to move without restriction.

For the latest updates from around the world go to our COVID-19 Global Updates news article.


Mainfreight Protocol

Coronavirus Protocol  within Mainfreight | 27 March 2020

Within Mainfreight we have started below protocol, which helps to minimise the potential spreading of the Coronavirus. We will continue to implement any new protocols as they are advised by the relevant authorities.


• Cover your nose and mouth with a handkerchief or bent elbow if you cough or sneeze.
• Wash your hands regularly for at least 30 seconds with soap and water or with a disinfecting alcohol gel. Dry your hands with paper towels.
• Avoid contact and keep a distance of at least 1,5 meter
• Avoid touching eyes, nose and mouth.
• Do not share personal items such as pens, food, drinks, cups.
• Stay at home (or work from home if possible) if you feel sick.
• Contact your doctor if you have a fever, cough and are short of breath.
• Inform your supervisor if you have been in risk areas. This includes China South Korea, Northern Italy, Japan, Iran, Singapore, Hong Kong, United States and Thailand etc.


Additional Resources

Basic prevention measures

✔ Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

✔ Maintain social distancing

Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing. When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

✔ Avoid touching eyes, nose and mouth

Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

✔ Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

✔ If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

✔ Stay informed and follow advice given by your healthcare provider

Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19. National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

Together we are strong.



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