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Service Announcement Americas | Coronavirus COVID-19 Update

Posted on 28 May 2020

Latest News

We would like to keep you informed about the influence of the coronavirus on the transport market through this site. Mainfreight keeps a close eye on developments. We take measures to protect employees and customers, but we also try to keep our services as normal as possible.

Since the virus has also reached parts of the Americas, we are extra vigilant. As Mainfreight, we follow the advice of the local authorities. 

Market Updates Americas

Our first priority is keeping our team safe and doing all we can to keep products moving. Although the challenges throughout our markets are present, all of our branches globally remain operational and here to assist. We will release market updates as new information becomes available. The most recent news on each service can be found below. 

Latest Update:

This situation in the America’s remains consistent with previous updates. More and More States are in the process slowly opening up and a feeling of normality is starting to creep back into the general public. We are seeing some general information that is listed below to help paint a better picture.


  • Schools have completely shut down for the remainder of the semester which typically ends June/July depending on the area.
  • Companies like Google have closed up until 2021 and Twitter has released a statement where their whole workforce can remain remote permanently.
  • Childcare facilities are opening to children whose parents are deemed “essential” workers with a full schedule opening over the next coming months.
  • The Tri-State area (NJ, NY, CT) in general is on lockdown until June 15th, however, areas like Manhattan there is no sign of companies beginning to open up until September at the earliest. Manhattan is a literal ghost town.
  • California has begun to ease restrictions with retail stores being opened up for curbside pickup only during their phase two opening process. Phase 4 which is a complete opening isn’t expected until 2021. This differs county by county.
  • States like South Carolina, Georgia, and Texas have a more lenient approach wherein bars and restaurants are open with social distancing practices in place.
  • For Mainfreight offices: by June 1st we’re hoping to have the remote teams back in the office working in shifts with a target of June 15th for a full return. This of course remains fluid.


The important thing to remember is the unique dynamic of how the US Gov’t is set up. We have a federal government (Trump Administration) who will release guidelines but the States and local governments, by law, are allowed to do whatever they see fit. Overall, it causes a bit of confusion around the strategy of the opening of the USA and the easement of restrictions.

In Chile, Mexico, and Canada the situation remains fluid and more and more cases are on the rise. Chile is in lockdown until the 27th at the earliest. There is no sign of the Mexican government easing restrictions and in Canada most provinces are beginning to re-open under strict conditions.

All the above being said, freight is still moving freely and we are still 100% operational.



Our US Warehousing operations continue to service our customers with risk mitigation measures still in place. The seven regional warehousing locations are seeing increased activity as a result of e-commerce volumes hitting record highs and remain focused on providing a high level of service at a safe distance. The Warehousing sites will begin to discuss returning to normal operations as regional guidelines permit.


All Mainfreight transport branches are open and fully functioning; we continue to pick-up and deliver essential freight nationally. We do not anticipate any disruptions to services due to Covid 19. The health and safety of our team and customers remains paramount. All teams and branches have taken significant measures to mitigate any potential transmission of Covid 19. Drivers are fully equipped with appropriate PPE, and these precautionary measures will continue for the foreseeable future.


Mainfreight Protocol 

Protocol Coronavirus within Mainfreight | 27 March 2020


• Cover your nose and mouth with a handkerchief or bent elbow if you cough or sneeze.
• Wash your hands regularly for at least 30 seconds with soap and water or with a disinfecting alcohol gel. Dry your hands with paper towels.
• Avoid contact and keep a distance of at least 1 meter from someone who coughs or sneezes.
• Avoid touching eyes, nose and mouth.
• Do not share personal items such as pens, food, drinks, cups.
• Stay at home (or work from home if possible) if you feel sick.
• Contact your doctor if you have a fever, cough and are short of breath.
• Inform your supervisor if you have been in risk areas. This includes China South Korea, Northern Italy, Japan, Iran, Singapore, Hong Kong, United States and Thailand etc.

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