SPECIAL PEOPLE

Andrew Smith, Account Manager, Daily Freight Ltd

Andrew Smith

I started with Daily Freight in January of 2003 straight from the 7th Form.

My introduction saw me start on the depot floor. Sweeping and tidying for the first few weeks was a bit of a test!

But it’s just the Mainfreight culture as I quickly figured out. My time on the floor accounted for the first two years of my Mainfreight Group career at Daily Freight. Here I learned the art of loading, unloading, inbound freight coordination, daily stock takes etc and being part of a great team of people who were just so dedicated to doing things the right way.

I kept working hard, asking questions and putting my hand up to take on new challenges as I was very keen to learn every aspect of what I now saw as a very exciting industry where no two days are never the same. The opportunity came to spend some time with our busy transport team, helping coordinate our local owner driver fleet and general transport duties. From there I spent the rest of the year in our busy Customer Services team.

Customer Services was certainly the biggest learning curve, different questions and challenges came my way every day. here I learnt a lot about why certain procedures are in place, and the reasons why we do the things we do to please our diverse customer base. One important factor was finding out how important it was for our whole team to perform no matter what role each person undertook to ensure we were giving the best service possible.

I have now been in a Sales role for the past year, (yet another big challenge). All the knowledge I had previously gained in the business enabled me to go out and sell Daily Freight in a confident manner. Also knowing I had the backing of a great team enabled me to sell the value of using the best freight and logistics company in New Zealand

I'm looking forward to my career growing in the Mainfreight Group. The people that Mainfreight employ are just great, the culture provides an environment where you enjoy coming to work, and the opportunities that come out of working hard are unbelievable.

We do not inherit the land, we borrow it from our children.
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