SPECIAL PEOPLE

Shannon Hegan

Shannon Hegan

Following the completion of my Bachelor of Commerce and Master’s of Business I began my career at Mainfreight working on the floor at one of our Christchurch Logistics facilities.   

My initial role involved picking, packing and dispatching orders for a variety of clients, and learning a variety of concepts used in stock control.  Now pleasantries aside, the first few weeks were hard slog, I found myself saying “I have spent the last four and a half years studying, and I’m doing this?”  Whilst this was an initial set back I soon learnt and understood that I was literally building my Mainfreight career from the ground up.  The first couple of months on the floor taught me the core principals of what makes this such a unique and successful company, things such as hard work, team work and the ownership team members are given even at low levels within Mainfreight.   

Three months into my career and I was managing one of our warehouse’s marquee customers in Ecolab Hygiene, and along with it, three team members.  Suddenly I was faced with a challenge, not only was this a valuable client to our warehouse and Mainfreight in general, but I had never had to worry about anyone’s performance but mine.  The ensuing weeks and months were a very steep learning curve, most of which involved developing the ability to balance customer demands and those being placed on you by team members in both a firm and fair manner.     

Seven months of hard work later and I got the call I had been waiting for.  Mitch Gregor, at the time our National Supply Chain Manager rang me and offered me a role in the Supply Chain National Support Team in Auckland, specialising in Business Development. At first I thought it was a joke, because what sort of company would let a 23 year old deal with major clients on a day to day basis, seek out new business and even negotiate terms of engagement?  Fortunately for me it wasn’t and two months later I donned a shirt and tie and walked into our Auckland facility for the first time to begin my new role in Business Development.  Now as I write this from my desk just two months into my new posting, I find myself looking back at the past 14 months and see how much I have progressed and can’t fathom what the next 14 months have in store for me.

 

Genius without education is like silver in the mine.
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