Import Customer Services

Manage the Importers order from placement on the Overseas Supplier through delivery to nominated Consignee premises.

This includes :

  • Determine the best method of shipping, ie Courier vs. Air or FCL (Full container load) vs. LCL (Less than container load) 
  • Liaise with
    • Overseas Agents
    • Shipping Lines
    • Airlines/Courier Companies
    • Supplier Directly
    • Customs Brokers
    • Cartage Companies
    • Third Party Logistics companies
  • Status Reporting to Client
  • Updating Key Information in Mainchain
  • Quoting