Import Customer Services

Manage the Importers order from placement on the Overseas Supplier through delivery to nominated Consignee premises.

This includes :

• Determine the best method of shipping, ie Courier vs. Air or FCL (Full container load) vs. LCL (Less than container load) 
• Liaise with
  • Overseas Agents
  • Shipping Lines
  • Airlines/Courier Companies
  • Supplier Directly
  • Customs Brokers
  • Cartage Companies
  • Third Party Logistics companies
• Status Reporting to Client
• Updating Key Information in Mainchain
• Quoting